Tracking order

Thank you for choosing EunoiaGear. Once your order is processed and shipped, you can easily track its journey to your doorstep.

How to Track Your Order

  1. Locate Your Tracking Information: After your order ships, you will receive a shipping confirmation email at the address used for your purchase. This email will contain your unique tracking number and a direct link to the carrier's tracking page.
  2. Use the Tracking Number: You can use the provided tracking number on the carrier's official website or on a universal tracking platform (see below).
  3. Check Order Status Page: You can also find your tracking number and a direct tracking link on your order details page. A link to this page was included in your initial order confirmation email.

Please allow 24-48 hours for the tracking information to become active after you receive the shipping notification.

Universal Package Tracking

For a seamless tracking experience that works with multiple carriers worldwide, we recommend using a reliable third-party tracking service.

17Track

17Track is a comprehensive global package tracking platform. It supports over 1,000 carriers, including postal services and express companies.

How to use: Simply visit the 17Track website, paste your tracking number into the search field, and click "Track". The site will display the latest status and location of your package.

What Your Tracking Status Means

  • Label Created: The shipping information has been received by the carrier.
  • In Transit: Your package is on its way to the destination.
  • Out for Delivery: The package is on the delivery vehicle and will be delivered that day.
  • Delivered: The package has been delivered to the provided address.

Need Further Assistance?

If your tracking information hasn't updated for several days, shows "Delivered" but you haven't received the package, or if you have any other questions regarding your shipment, please contact our support team. We are here to help.

Email: [email protected]. Please include your order number and tracking number for faster assistance.